REFUND POLICY

Because Seni Studio products are digital downloads, refunds are reviewed case by case. Refund requests should be submitted within 7 days of purchase to senimalwatta@gmail.com with your order details and issue description. Approved refunds are processed through the original payment method and may take 5–10 business days. Access to downloaded files may be revoked after a refund.

Last updated: September 11, 2026

At Seni Studio, we want you to be satisfied with your purchase. Please review our refund terms below.

1. Eligibility
Because our Products are digital and delivered instantly upon purchase, refund requests are evaluated on a case-by-case basis. You may request a refund within 14 days of purchase if:

  • The Product is significantly different from its description

  • The Product file is corrupted, incomplete, or fails to function as described

  • You have not yet downloaded or accessed the Product files

2. Non-Refundable Situations
Refunds will generally not be granted if:

  • The Product has already been downloaded and used

  • The request is based on a change of mind after access to the files

  • The issue arises from incompatibility with software not stated as a requirement on the product page

3. How to Request a Refund
Email senimalwatta@gmail.com with your order number and reason for the request. We aim to respond within 1–2 business days.

4. Processing Time
Approved refunds will be processed within 5–10 business days and returned to your original payment method via our payment provider.

5. Contact
Questions about this policy can be sent to senimalwatta@gmail.com.

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